rite window complaints

Thank you Rite Window for a positive experience in a long time!!! The customer service, sales and installation was top notch. Change. Yes, BUILT-RITE WINDOW CORP offers free project estimates. Replaced a bow window and a patio slider. I went to Built-Rite Window Corporation for Decks & Porches services and the last time I used it was last summer. We had a very informative salesperson! Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. Once a business is rated, we require it to maintain an overall average of two stars or greater. New windows are high quality and havent had any issues with significant condensation. We have signed the purchase and sale and have a closing date. Awesome service, pleasant / friendly. Well . I am not writing to complain or to provide a review. Installers were punctual, professional & personable doing quality work & cleanup, moving furniture out & back with care. I called and was told nothing they can do. Had a little snafu where the measurer had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. Thanks to this information, I will purchase from Rite Window. We understand your dissatisfaction with this policy, and again we apologize. During your free, no-pressure sales consultation, we will help you compare your options so that you can easily choose the best products for your home. My husband described the 3 employees who came to replace windows, a slider, and storm door as the B team and felt he had to keep an eye on what they were doing. There may be more reports for "Rite Windows", For more results perform a general search for "Rite Windows", Showing 1-9 of 9 Found Reports Rite Window rocks!! What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? Rite Window & Bath replaced our shower and bath at a very reasonable price. I suppose it saves money, but looks unfinished and cheap. Ratings by category. If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state in which they operate. They did two jobs for us Job one was 6 windows and Job two was two exterior doors. Get Rite Aid reviews, rating, hours, phone number, directions and more. Total cooperation with delivery & installation. We ensure that our products are installed correctly every time - guaranteed. I feel we got a quality product relative to the overpriced competition. Although please do not sell my contributions short. Keep up the great service!! Beware this gimmick Read More, Custom residential and commercial awnings manufactured and installed. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I would definitely recommend them to anyone just confirm with them that they clean up and reinstall blinds that they remove. But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8. There goes your warranty when your window craps the bed. No, BUILT-RITE WINDOW CORP does not offer a senior discount. They did have to come back but made sure it was convenient for us. View all 14 photos and videos Products & Services Supported Brands: Andersen Windows, Anlin,. They accomplished it all in one day. Guild Quality is an independent research firm that conducts post-installation interviews with our customers to gauge their satisfaction. The best customer service experience Ive had in a long time. Would highly recommend. These also come in custom sizes and colors that give you a big variety to choose from. Rite Window stands behind its products and workmanship with rock-solid warranties to ensure your complete satisfaction. BBB Business Profiles are subject to change at any time. This is no excuse, because ultimately it was my responsibility to inform them of my address change, but had I received their correspondence my old license would have been properly closed. Install was quick and easy, very professional team. What more can you ask for from a contractor?! Our compliments to the installers (Dave & Carl) they got to all done in one day with no issues. I had a drafty kitchen casement window with wood rot. I agree with you. We pride ourselves on the quality work we provide, while delivering great customer service! Installed new windows and siding on front of house. I dont understand how the premium brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. 10/21/2013. What are some of the best wine rack systems for a wine cellar? Vacuumed when they finished. I had 16 windows replaced, the entire experience with Rite Window from the initial meeting through follow up to the installation was friendly, knowledgeable and professional. After initial admission to the HomeAdvisor network, businesses are re-screened biennially. Former screw holes from where they removed the prior door were not filled, and trim pieces and excess screws were left on the landing. Replacement or New Construction Windows: Rite Windows can be used for both window replacement and new construction purposes. I was more impressed with Pauls work ethic than I was with the in creditable finished product. Have a piece of glass cut to replace the sealed damaged glass. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The home is in real nice shape. Rite Window has no artificial rebates, no high pressure sales pitch, no low price bait and switch. I have no idea what that kid rolled out on my roof ? We guarantee your satisfaction, and we won't leave until the job is done right. We perform this screening when a business applies to join our network and, if the business is accepted, Consumers love to do business with someone that can admit mistakes and state how they made improvements. A professional installation; workers respected our home and cleaned up beyond our expectations. Yes it was leaking when you came to give me an estimate for the job in the winter. We at NEWPRO suggest you have a professional examine your doors. The best part is that all of our windows were replaced in one day. We are disappointed with our purchase and felt for over $6K, quality and install would have been better. Well, all went fine until I got the first bill. Dominick of OCLTRG knew this, insisted I sign paperwork, he forwarded their insurance Information to me so I could file a claim for damage to my dryer was scratched and two 2 1/2" Levelor Window Blinds also broke one 2 1/2" Continental Curtain Rod. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Thanks to this information I will not buy from Rite Window. We have the experience and dedication to get the job done right! Workers professional and neat Job completed in short time communicated with us need to return for 1 thing and did so next day would use Rite window again and have recommended them to my friends. I would with out any doubt use them again ( still have basement windows to replace), or recommend them to anyone. The price was very reasonable for an excellent product. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. The apology should have come from him! The initial sales/measurement visit and install went great. The deck is big and its design on is really beautiful. Rite Window is one of the best Window Companies that sells, services, and installs quality replacement windows, patio doors, entry doors, roofing, and gutters for homeowners. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Family owned home improvements with high quality, low prices, full warranties and service. Hired and fired with-in a month because I couldn't close deals. Hello Pamela, Several weeks later the damaged window frame was replaced. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. United States 5 reviews. In July of 2017 it will be a one year after install, our winter has been very cold and snowy and I am extremely satisfied !!! This window company continues to impress us after our installation 3 years ago. The windows though are nice which is why I gave a 4 star rating. Feel free to contact me in person. My new windows have now been installed. Unbeknownst to me their notices were being sent to my previous business address long after we had moved to our current office in Woburn. But websites like this one use no filter to gauge the accuracy, truth, or the motivation of the anonymous reviewer. See below for recent customer reviews posted to our website and social media pages. Please try again shortly. From the Representative to the installers, there was a feeling of that they really cared about our needs. This is huge because nowadays customer service like this is virtually non existent. Hard wood floors covered before work and all old windows and trash was cleaned up and removed. A Fantastic Bath Experience Continue reading . Find hiring guides, material costs, expert advice, how-to's and more. Bath Replaced for Reasonable Price Continue reading . I called Rite Windows and a new sash was delivered in less than two weeks. We have X amount of dollars via our mortgage lender we are eligible to spend to rehab the home. For the best, most current pricing simply click the button below for an instant Windows price quote. All rights Reserved. We thank the person who created the post above for bring the license problem to our attention, and we wholeheartedly agree with his warning that "the buyer should beware". The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. The post above is true. Rite Window. I will tell anyone I know looking for windows to call Rite Window for sure. In addition, the company currently maintains an A+. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. I was unaware of that was the answer we got. themselves and their business on their profile. This is a top notch company. Always pleasant and professional, excellent and workmanship! Bang up job! The windows look very good and are high quality. Have something to share about Built-Rite Window Corp? Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I was shocked! Here right on time, done sooner than planned and you would never know that workmen had been replacing on the windows on the 3rd floor. Just one window but done right! So initially it simply received a bandaid for $500 of a spray and tape. Share. But thank you to owner for returning my $500 and windows did not leak once they were put into correct places . He came and helped me adjust the traverse rod to recenter the curtain. These guys were great. All was clean in the house. Can't say enough about what a great job Phil did in installing. I was referred by a neighbor who is also very pleased with their windows. To ensure that you get an excellent return on your investment, we will work hard to pair you with the right products for your specific needs. Anyway from what I was told the policy of Rite Window is they will not with home buyers until they have closed. I would recommend these windows to anyone the pricing was also excellent.I am expecting to be able to easily contact you if I have any further questions based on the quality of the service we have already received. I cannot imagine a better guarantee of quick payment than a bank check from funds guaranteed to be available and waiting. Rite Aid can be contacted at (615) 591-0905. Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Highly recommend. Transparency and a Detailed Explanation Continue reading . Submit a complaint and get your issue resolved. profiles as they are self-reported by the Service Professional. tampa, Florida, Seal-Rite Window Co owner Josh Stone took my money and never sent me the windows I ordered Kansas City, Missouri, seal rite windows revco Seal rite has created a revolving door of deception. Received a contract addendum on 9/7 with the correction. I was completely satisfied. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) How those businesses take care of those complaints is what separates good businesses from the rest. Learn More Ready to Get Started? Corporate Advocacy Business Remediation and Customer Satisfaction Program. They even came to the job site needing to charge tool batteries and asked where they could plug in the charger! Window & Door Magazine has announced their 2017 Dealer of the Year Award Winners and AVI won the award for Overall. Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. PLEASE TAKE A LOOK AT POSTED PICTURES. I am a happy customer of Rite Window. Seems like a huge missed business opportunity to me to not work with a home buyer like myself. The thing is with a rehab loan you must obtain the quotes and contract with your contractor prior to closing. One worker smoked cigarettes the entire time and our house smelled of second hand smoke for 2 days after (we do not smoke). Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Get a Quote Customer. Enter a zip code and get matched to businesses near you. The installer was very careful with his work and had a very friendly manner. They have a track record of not honoring their commitments. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. Many consumers have been harmed. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. We still have couple of windows that need replacement and we will definitely use Rite Window again. They were very carefull an cleaned up upon completion. Gino and Dave just completed replacing all my windows and I must say they did an excellent job. I contacted Rite Window for a consultation and quote. Contact us today and schedule a free consultation. Believe me it was not a pleasant day to say the least . Received a quote on 9/6/16 and after further review found a math error of an overcharge of $270.00. Carefully explaining and communicating with us about our concerns. Continue reading . I checked the other 17 windows and none had any play. Do your own research using online ratings, reviews and through phone interviews before hiring a company. Got the job done in a timely manner;very professional communication excellent: installation neat clean and attention to detail was impressive would recommend service to interested parties. Well be doing the project later on and this company will be strongly considered. We had an issue with the area around one of our windows on the outside of my home and they handled it professionally. This was the the easiest home improvement we have done!! Very pleased and would highly recommend them. Get Rite Aid reviews, ratings, business hours, phone numbers, and directions. After the project is complete, we leave the job site looking as clean or cleaner than it did before our work began, so you can simply sit back and enjoy the improvements to your home. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. I have had to call for service twice over the three years and they are always prompt, professional and accommodating. They offered to throw out our old blinds which we agreed to in a second. We provide seasonal services as well as repairs and cleanings. This business is in an industry that may require professional licensing, bonding or registration. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. I wish every contractor worked the way they did. This guy will tell you what ever you want to hear but dosnt back it up dont be fooled too!!! All rights reserved. Outstanding service, price, and installation. I have been with Rite Window for over a decade, after working for many other companies I believe Rite Window's people, management and philosophy is why they are the leader in New England home improvement. Reviews are different than comments. Inside, dust was everywhere as well as bits and pieces that required vacuuming. Clean, efficient, professional and knowledgeable. That's why we tell you the price up-front. I was very happy with the salesperson and the installers. One of the windows had a tiny crack. Since August 2000, we have helped over 25,000 homeowners in New England replace their windows, doors, roof, or shower and bath systems. For the price we paid we are disappointed with the quality. What an outstanding company, easy to work with, very professional and courteous. Whether its replacing your home windows with new ones that help reduce your energy costs, transforming the exterior of your home with a new roof, or updating your bathroom with a new shower or tub our promise is simple: to provide you with better products, professionally installed, at the right price. Will now be enjoying a draft free home, and wont be bothered by the furnace constantly running. Regardless, I'm currently working with the Consumer Affairs Office to correct the status of my previous license. 27 Windows and very satisfied Continue reading . Less than 3hours to install in the light snow. Window Selection/Installation Continue reading . The salesman (Wayne) was easy going, no pressure, and answered all my questions. Their online reviews seem to be solid: 4.6 on google, 4.4 on FB, and 4.7 on Home Advisor. We provide seasonal services as well as repairs and cleanings. I had to put them all back up. This will surely increase the credibility of your complaint. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. Thank you great company those two guys who came over for the job Vinny and John were awesome professional, nice and clean I m very happy with my new windows and my storm doors, what a great experience. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. Installation of 14 windows was completed in promised time frame ONE DAY ! Customer service contacts and company information. During the transition a customer of the previous business filed a complaint with the Consumer Affairs Office because I had installed a front door that didn't meet their specifications. AVI Windows & Doors. May 19 2009. I went to work and came home to all new windows! 2023 Roofing, siding, and gutter services. - Great work. Please call the Consumer Affairs Office and inquire about the specifics of my previous license; also check our current MA HIC License #138722. They installed some windows and vinyl siding on my home. Highly recommend the Rite window product and installation team. They are available in a wide range of styles to suit your budget and tastes. To find more licensing information for your state, visit our. Thank you. Schedule a Consultation With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For SEE OTHER CUSTOMERS IN YOUR NEIGHBORHOOD Rite Windows uses vinyl windows that go hand in hand with the Energy Star certification. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. We pride ourselves on the quality work we provide, while delivering great customer service! Nothing unusual. I was pleased with the job. We are so happy with the look of our window. Sort by. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. The Anderson was finished off where the locking mechanism was, and all you saw was an opening where the lock was, whereas the Rite Window is an open channel with the entire metal piece is exposed. We are so very pleased with the windows and with the courtesy of the installers who worked quickly and Left all rooms even cleaner than they started. Since our founding in 2000, we have helped thousands of homeowners in the Greater Boston area improve their homes! Installation Took Just a Day Continue reading . The Rite Window guys were not only super professional but friendly, kind and thoughtful- I hated to see them leave! or. Born with a silver spoon in his mouth. When I decided I couldn't wait any longer I did my research again and what impressed me about Rite Window was the reviews. I would assume they sell a no frills mid range vinyl window. Not to mention that the installation and cleanup was perfect. Our energy expenses went down dramatically. I reimbursed their payment and the customer assured me they were satisfied with the resolution. Rite Window 4.7 18 Verified Reviews Get a Quote Corporate Account Learn about our screening process 94% Recommended 23 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number Serving You Locally Woburn, MA 01801 http://www.ritewindow.com Get a Quote Hours Mon: 8:00 AM - 7:00 PM Tue: 8:00 AM - 7:00 PM John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. Cant say enough about the product and personnel. Helpfulness Rating Date. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. We will be purchasing this home and we are not asking for any work to take place until after closing. Find more window & door replacement contractors near Woburn. Consent is not a condition of purchase. This is the best way to manage and repair your business reputation. Call or click for your FREE estimate today! I had contracted in October, the installation was December and I have the 0% financing which helps. Window Types: Rite Window offers windows in the following styles: awning windows, casement windows, bay windows, bow windows, double hung windows, picture windows, garden windows, basement windows, and slider windows. Many consumers have been harmed. The last window was installed in the rain with not a drop of water entering the structure. Our factory-trained installers are certified by InstallationMasters. I dont know what his definition of play is but only 1/18 windows has play. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Why Ripoff Report will not release author information! Roofing, siding, and gutter services. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. This review was chosen algorithmically as the most valued customer feedback. The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. I would definitely hire again, we are happy with the job. Good installation team. Having 27 windows replaced is no easy task. Brian and Mike arrived on time and did a very professional removal of the old tub/shower and installation of the new tub/shower. Estimated amount consumers saved since 1997: $15,590,010,907. We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. Better Products, Professionally Installed, for the Right Price, Explore Replacement Windows that Combine Beauty and Functionality, Enhance Your Home With a New Entry Door or Patio Door, Choose Scotchgard 3M for Lasting Protection, Luxurious, Long-Lasting Bath Products, Expert Installations, With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For, "Great company to do business with, everyone was friendly and professional. Installers of new windows, doors and glass block. We had two houses done by Built-Rite Window. Respectful and Courteous Continue reading . RITE WINDOW - 72 Photos & 69 Reviews - Woburn, Massachusetts - Windows Installation - Phone Number - Yelp Rite Window 69 reviews Claimed Windows Installation, Roofing, Door Sales/Installation Closed 8:00 AM - 7:00 PM Hours updated 2 months ago See hours Write a review Add photo Share Save Photos & videos See all 72 photos See All 72 We are replacing the septic. From the salesman to the guys putting the windows in they were very friendly but very professional. Unfortunately, we cannot perform a background check on every employee of a businessthe background checks are performed only on the owner or principal. According to your professional crew person who yelled from my roof top in the phone to you it needed an abortion.

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