still not resolved after November 02 2020. EDD benefits recipient with a Bank of America EDD prepaid debit card (an "EDD cardholder") who went to use their card only to discover that all the money in their Bank of America EDD account ("EDD account")oftentimes, the only money that they had to survivewas suddenly gone. I even kicked my stepson out over this. I have also contacted EDd and had no resolve either. Weve been hung up on. Read our Newswire Disclaimer. Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. Attorney General Eric Holder and Associate Attorney General Tony West announced today that the Department of Justice has reached a $16.65 billion settlement with Bank of America Corporation - the largest civil settlement with a single entity in American history to resolve federal and state claims against Bank of America and its former and I then got a letter from b of a saying my fraud claim had been closed. I called again and they said theyd send me a new card. The money was transferred to that account and never touched. Then they reopened and I sent in police report and a picture ID. According to the complaint, the bank is responsible for administering the payouts and EDD is not able to force Bank of America to change its ways. I did that. "It absolutely feels like we are being treated like second-class citizens.". RELATED: EDD demands 1.4 million jobless prove their identity or lose benefits; ID verification isn't easy. ). EDD, Bank Of America At Odds Over How To Deal With Fraud Victims' Claims January 12, 2021, 12:17 AM Despite assurances from California's Employment Development Department (EDD) and Bank of America that they are working together to fight fraud, Kenny Choi tells us that emails between EDD and Bank of America obtained by KPIX 5 show the two . Thank you. I opened a claim the following day first thing when they opened and reported all the unathorized charges. I lost about $35,000 to them and they denied all my withdrawal request, and gave me all sort of filty request. I had 860 stolen January 3rd. "It's very frustrating because a lot of people could get into people's accounts," says Koning. Per the case, consumers would not have agreed to the terms containing the arbitration provision had they known about the fraudulent, unlawful and unfair activity, misrepresentations, and negligence alleged in the lawsuit. OMG and keep following up said they closed my case as stands. Hundreds of thousands of benefit recipients reported a slew of problems, including unauthorized transactions on their chipless EDD Bank of America debit cards. It was also done at a Wells Fargo atm while i was at work. They will not respond to emails or phone calls. I have since received a deposit from EDD but have no way to access with BOFA having a block on my account. "With this agreement, we are committing to additional measures to help unemployment recipients who have been victimized by fraud receive their benefits as quickly as possible," Bank of America said in a statement to KPIX 5. Hes arguing negligence and breaches of contract, among other things, after his Bank of America unemployment account was hacked and drained of all its money last year. Bank of America has denied me 2xs with no explanation!! So I had to call back again. I called BofA immediately to report it. After UIA did a 3 month investigation they found that BOA never released my funds back to them. #1 I received a new card but it took me all day to activitate as they said they couldnt verify my ID. The lawsuit seeks to hold [] "Bank of America should have known this was coming, they did not provide basic security measures. I am currently going through this they reopened my card yesterday as of 2/1/2021 5:00 pm PST and im waiting for my funds which pays for me a hotel room biweekly so now im currently sleep by the train tracks until the return my payment. I tried to get my money back and they told EDD that my account was fraudulent and stopped my unemployment benefits. On May.19,2021 I received a text message saying I only had 12.00 in my account. Thank you so much. Please help me to add my name to class act law suit along more non fraudulent claimants. My card got declined and I tried again with the same outcome, only to check my account and see it almost completely drained. There are a lot of untrue recommendations but because i havent worked with all of them i cant tell you not to trust all of them. My portal is showing moneys in there but I can not check my balance so I have no idea if there has been money stolen. I informed Maryland unemployment and they locked me out of my benefits. I had 200 taken from my account.i was suppose to recieve 1000 when i checked 200 was taken ..i live in kentucky.. Its disgusting. July 21, 2021. A proposed class action filed in Arizona alleges a service malfunction on January 18 caused a number of Zelle money transfers to be unexpectedly reversed, preventing some Bank of America customers from accessing money in their accounts and keeping them in the dark about their true account balances. 3:21-cv-00743 in the U.S. District Court for the Northern District of California. "I was born with just half a heart in my body and I was dead for six minutes and came back to life four times," said Koning who posted his story on YouTube. Christoper Mosson is the plaintiff in the latest class action lawsuit filed against Bank of America. No I have to go back and told the guys that we wouldnt be able to work because we didnt have enough fuel to go out and work and I wasnt able to pay them so they decided to go somewhere else and right after I spoke with customer service again. Now I cant put gas in my car or pay rent.. no one seems to be able to give me any help. Please reach out. Bank of America claims to have a Zero Liability policy in such situations, but the complaint says it does not appear to be applying it to the victims of the theft. Check out the latest Bank of America class action lawsuit updates and settlement news to find out if there are any potential lawsuits you can join. They show all of them as paid out on one day, only 7 of them actually were deposited in my bank account. I cant believe the demoralizing effect this has had, not to mention the ptsd, seriously. Unemployment has done a fine job in helping me lose all I got and to not even be able to count on one of the most well known banks in our country. He says he needs that money returned for another surgery. There was also a lockdown of accounts due to fraud. Californias Economic Development Department (EDD) has chosen to have its unemployment benefits distributed in the form of a prepaid debit card, issued by Bank of America, NA. However, this can result in some functions no longer being available. California EDD and Newsome need to step in a force BOA to pay us! Punk Asses!! Makes no sense . So I called again a few days ago to see what was going on, and the gentleman on the phone tells me my claim hadnt been reopened yet and it was in the reconsideration to reopen process. They could not give me a reason or a date that my account would be unfrozen. here is their contact info I have the original card dont they have cameras at atms . Contact the law firm representing the case to join. Bank of America action like they dont want to process my claim. Car payment bounced; insurance payment bounced. They then locked me out of all of my online access. By late November, less than 8% of those accounts had been reactivated, according to the lawsuit. It also claims the bank failed to reimburse victims as required by the EDD contract, and left them on hold for hours as they tried to file claims. I spoke with a man from the fraud department who verified my identity and purchases and he said that he had the input a couple of things to make the card work again and that he was sure that the car would work now. I even emailed them at the corporate office and I assume I was passed along to asomeone else, because I never received a reply email either. Today, my Bank of America checking account was frozen. your claim status, claim form or questions about when payments are By Jonathan Stempel. So I gave up. This is an absurd! All Rights Reserved. Now, a class action lawsuit filed in the U.S. District Court in San Francisco on Friday claims Bank of America failed to stop scammers from stealing money off EDD debit cards of struggling workers. Im out $800 from my EDD account because someone from Long Beach withdrew money out from an ATM! It's certainly progress in the case. One employee I got on the line was impossible to ubderstand! He called the bank and notified them. Blocked my account. People are suffering, and no one cares. There were fraudulent charges in the amount of $1,819.06 on my BOA EDD debit card sometime back in July or August of 2020, resulting in a credit bring applied to my account in the same amount of $1,819.06 on August 3, 2020. I have a similar story..I went to bofa on Feb 1 to take out 1k when the ATM said insufficient funds..so thinking there was a mistake..I tried again only to find that indeed 1k was gone..I immediately went in to the bank to complain but was told I had to call the number on the card..I called explained what happened they reassured me It would be handle but my account would be locked for protection until I receive my new card in 3 days..received my new card but to my surprise it was lock and would take over almost to months to get my remaining funds released but with out my 1k being put back..so when I called on March 23rd I was informed that my case was closed on Feb 2..one day after I filed my original claim..so all the times I talked with the representative they was lying to me claiming that they were working on my claim but wasnt..so I had to have them reopen my claim again and wait for them to replace my money..on April 13 I still didnt hear from them so I called and they filed a hardship..to weeks later still no money..now today April 26 once again filed another hardship..Im like why would I have to file a hardship to get my own money..basically the same run around. they did not return the stolen funds and basically insinuated his report was fraudulent. So from my social security, birthday, password, address, phone number, mothers maiden name, birth certificate, and my Oregon ID which way is expired. The suit alleges the bank violated the California Consumer Privacy Act, the Unfair Competition Law, parts of the Electronic Funds Transfer Act, along with breach of contract with the EDD. I told her that I had so much trouble and no answers that I just want to withdraw my unemployment money and close the account.