United Airlines. The policy is valid for all current travel credits and new ones issued on or after April 1st. Our opinions are our own. How Much Are Travel Points and Miles Worth in 2023? If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. The united travel certificate remaining balance is a question that has been asked many times. Were here to help if you need us.To convert a future flight credit (unusable) to a usable electronic travel certificate:1. Am I missing anything? I was under the impression I already had a certificate, apparently this is not the case. Your TravelBank balance is also available and will show how long you have before those funds expire. In reviewing the identical flight prices in August (versus busy Spring Break) our flight prices in August are half of what we paid for 6 tickets. You may redeem or view travel certificate details at united.com by clicking on Deals & Offers, Promotional certificates, and entering the promotion code and PIN in the offer code box. Heres what to do if you need to cancel your trip, Hotel and airline elite status extensions stretching into 2023, Do Not Sell or Share My Personal Information. This credit is valid for five years from the date it was deposited into your account. I ban shills. You should be able to, but you may have to direct the Wells Fargo people to the United policy change that allows for this: https://www.united.com/en/us/fly/travel/credit.html, Future flight credit issued for tickets purchased on or before August 31, 2021, can now be used to book travel for anyone, including yourself, friends, or family.. These are subject to the same restrictions as upcoming flight credits. Air Canada Travel Voucher (with 15 digit code and 4 digit PIN), ACCredit (with 15 digit code and 4 digit PIN), eCoupons (with 15 digit code and 4 digit PIN), Electronic Travel Vouchers or anything that doesnt have a 15 digit code and 4 digit PIN, Vouchers (with 16 digit code and 6 digit PIN), Gift cards (with 16 digit code and 6 digit PIN), Wallet Funds (with Alaska account information), Trip Credits (with 13 digit numeric pin which starts with 00115, 00142, 00144, 00198 or 00199), Note: despite their confusingly similar names, Trip Credits and Flight Credits are not the same thing, Please visit https://www.aa.com/i18n/customer-service/payment-options/travel-credit.jsp for more information. Also, United just extended the future flight credit out to 24 months from date of issue, so even if they don't cancel any of the flights and you are forced to cancel yourself and take a credit, it's valid for two years with no change fees. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106230042', '');}, 'log_autolink_impression');cruise has canceled. did it be contacting United support. Whether it was a vacation youd been dreaming about for months or a visit to hug your family members, we know how frustrating that moment of cancellation is. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you call United reservations to use your credit, you may be charged a fee. United TravelBank makes it easy to manage your travel budget from your MileagePlus account. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Figuring out how to change a United flight online is easy just follow these four steps: Log in to your account at United.com or through the United app. You can then use those credits to book award flights on United, or on one of United's partner airlines. You can apply a travel certificate to travel occurring after the expiry date as long as you book the ticket prior to expiry. Read More: United Mileage Plus: The Ultimate Guide. These funds are only applicable towards flights. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Today I log into my account to start the process and I discover I can take the credit as an Electronic Travel Certificate which has a much more generous timeline to use it. ETCs can be redeemed for travel operated by partners, as long as at least one segment in the itinerary is operated by United and United Express. Pre-qualified offers are not binding. A United spokesperson told Travel + Leisure that any electronic travel certificates that would otherwise expire between August 1 and December 31, 2021, will also remain . Note: If your voucher/credit is not on this list, please do not message us asking if we can accept it. What can United travel funds be used for? You can. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. Once the travel certificate has arrived, notify us at [emailprotected], and we will assist you with the rest of the donation process. That means you cannot pay the taxes and fees on award tickets with travel certificates. Hopefully we'll be able to travel again by then, and the airline will still be flying! United has three primary options for its travel funds, including future flight credits, travel certificates for canceled flights and purchased TravelBank cash. it as government restrictions made it impossible to travel. Performance information may have changed since the time of publication. Tell the United customer support agent that you'd like to convert your future flight credit to an electronic travel certificate. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. The same applies when using the future flight credit tool to rebook canceled award tickets. We had a trip booked and they said voucher when the (ta && ta.queueForLoad ? United has eliminated change fees for most of its flights (excluding basic economy), including all those that originate in the U.S. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Was wondering if anyone has heard if it's possible to convert a United Airlines flight credit to travel certificate when booked on OTA. Tell them the amount of the credit showing in your account to convert.4. Electronic travel certificates (with 10 digit code and 6 digit confirmation number). Get more smart money moves straight to your inbox. They can also be combined with other ETCs and can be redeemed for travel for someone other than the person whose original trip was changed. Can you use Travel Bank to upgrade seats? This link is to an external site that may or may not meet accessibility guidelines. Press question mark to learn the rest of the keyboard shortcuts. Call United Airlines main customer support number. Copyright 2021 United Airlines, Inc.All rights reserved. Special flairs: If you're a United employee or Global Services member, PM /u/Player72 with proof (ID badge or something) and you can get a special flair. However, this does not influence our evaluations. Travel certificates are not transferable and may not be sold, traded or bartered. That means you cant mix future flight credits with travel certificates. If your travel credit is eligible, it will appear in the list below. If youve got a United flight credit thats about to expire, dont fret ufffd you can usually convert it into a travel certificate. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Contacting the airline directly should be your first move if you have a voucher that is about to expire. If you're holding a paper certificate that we previously issued to you, you can exchange it for an electronic certificate by following the steps below. You can do it online or call the rep for the booking. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106230920', '');}, 'log_autolink_impression');flight credit can go towards a larger variety of airlines and can be used in third-party sites. There are three major types of travel funds that youll find within your, Lets say you purchased a nonrefundable flight in 2021 but needed to. So keep these policies in mind if you have a few different types of credit since you'll want to use the ones expiring soonest first. upcoming flight credits These are valid for travel on flights operated by United and its affiliates. Are you sure you want to rest your choices? Any remaining credit left after applying a travel certificate can be used in the future using the same PIN number as long as it is prior to the expiration date. First, make sure that youre aware of the expiration date on your flight credit. They may ask for some additional information, such as your account number or the confirmation number from your original purchase, but Once you have everything they need, theyll be able to process the request quickly and easily. 3. This compensation comes from two main sources. and our First of all, make sure that your credit is actually usable by United. . For example, if youre searching for flight credits from canceled flights, youll want to select Travel Credits. United now lists travel credits on the My account page, which you can access right here when logged into your MileagePlus account. It cannot be redeemed for other costs, such as those for allocated seats, early boarding, checked baggage, or other extras. Yes, you can complain. The card details on this page have not been reviewed or provided by the card issuer. You can complain, just don't be an idiot and make sure you ELABORATE on the issue if you need our advice. Using the United app or United.com, customers with an electronic travel certificate (ETC) or a future flight credit (FFC), can enjoy more options and flexibility than ever including the ability to: All travel vouchers with expiry dates in January through March are presently extended until March. If you are a MileagePlus member, you can track your travel credits in your wallet in your MileagePlus account. Flights purchased with future flight credit must be flown by the expiry date. All financial products, shopping products and services are presented without warranty. 2) Provide your confirmation number and the first four digits of your credit card number. Following COVID-related cancellations, travelers have had to learn to navigate the world of travel credits in a serious for the very first time. For example, can you spread either them across multiple (ta && ta.queueForLoad ? Tell the United customer support agent that youd like to convert your future flight credit to an electronic travel certificate.3. Like other major U.S. airlines, United provides travel funds for its customers. Unfortunately, you can only pay the cost and taxes for a new flight using the money in your Travel Bank. Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. 2) Provide your confirmation number and the first four digits of your credit card number. Future flight credits can also be used to purchase some extras such as Basic Economy seat assignments and Economy Plus seating. Get to know future flight credits and travel certificates. My flight with United was cancelled and I rescheduled for a later date. We'll run a soft credit check to find special offers, but it wont affect your credit score. This includes all currently valid travel certificates and all new ones issued on or after April 1, 2020. Press J to jump to the feed. Miles4Migrants can use your travel credit to book flights for refugees, asylees, asylum-seekers, and their immediate family members who have legal approval to travel but cannot afford airfare. Our points-obsessed staff uses a plethora of credit cards on a daily basis. The new functionality goes into effect for MileagePlus members this week. Can you use miles for someone else? One exception is for travel certificates that were set to expire or were issued before Dec. 31, 2022. If your new flight requires fewer miles or a lower cash co-pay, youll receive a refund for the balance once you reissue the ticket. Her work has been featured in numerous publications, including Forbes, Business Insider, and The Points Guy. Was wondering if anyone has heard if it's possible to convert a United Airlines flight credit to travel certificate when booked on OTA. If its a return flight, your departing flight must occur by the expiry date. Simply add money to your account and then use TravelBank Cash as payment on united.com or the United mobile app. After weve verified your paper certificate, well email you instructions on how to redeem your new electronic certificate. Travel certificates will not be honored in conjunction with prepaid tickets, fee-waived tickets, MileagePlus awards, tour packages or other service charges, including excess baggage charges, pet charges, etc. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Qatar Airways - mistake in name and surname in the ticket, Questions about scope and longevity of Air France vouchers. Her work has been featured in numerous publications, including Forbes, Business Insider, and The Points Guy. adventure. Redeem your certificate On the united.com home page, enter the origin, destination and travel dates. United is giving passengers validity of travel credits for two years. As we noted above, how many youll be able to add to your booking will depend on the type you hold. But in most other cases , such as when you simply want to change your plans or cancel a future flight , converting your flight credit into a travel certificate is usually no problem at all. Future flight credits: You could only apply one credit to each booking if these credits stemmed from a canceled flight. United customers who have experienced various service lapses are likely already familiar with ETCs. Meanwhile, if you are the one making the choice not to travel, youll most likely end up with what the airline calls a future flight credit, or an Electronic Travel Certificate (ETC), which are two different instruments. To view your current future flight credits, log in to Uniteds website then head to the My trips page right here. Don't come in here with a low quality rant without any additional information. On the cancelled trip details screen, I have a choice of "Use future flight credit" or "Convert to travel certificate". We no longer issue or accept paper certificates. On the other hand, there's some possibility the airlines will get DOT to give an exemption, so take action as soon as any flight is canceled or changed (maybe even today, if that's already happened). All financial products, shopping products and services are presented without warranty. AAdvantage customers Flight Credits that were booked on a single-passenger itinerary are the only ones that have yet to be converted; American converts Flight Credits into Trip Credits in waves. Your United funds can be used for any class of service, no matter which cabin youd initially booked. When the change to allow family members to book, the agent was able to convert to ETC! Enter your certificate number or PIN and the issuer's last name and select "Apply.". TravelBank currency These monies are solely used for travel. NerdWallet strives to keep its information accurate and up to date. Do you happen to know how the can be "used"? But they haven't . Next, check to see if the credit can be used for the flight youre trying to book. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. You may redeem or view travel certificate details at united.com by clicking on Deals & Offers, Promotional certificates, and entering the promotion code and PIN in the offer code box. Ask the airline how they can assist in making things right for you while being courteous and persistent. Customers purchase these credits directly theyre not issued following a customer service complaint or flight cancellation. If so, then it would make sense to cancel now; if not we should wait. Just note that when combining certificates over the phone, the expiration date may be updated to 24 months from the date the oldest ETC was issued, not 24 months from the date your ETCs are combined, so that's something to keep in mind. EDIT: you cant convert it to a certificate, but you can use it to book for someone else - youll have to know the flights and persons you want to book for when you try to do that though. United offers a third type of travel credit, via the airlines TravelBank. United Airlines will automatically display flight credits as a payment option during the checkout process. However, they have too many passengers on the plane in some cases and need volunteers to take a later flight. Not fair in my opinion, but I'm fortunate I can work within that restriction. Both types of credits can be used to book new travel, but there are some important nuances to note. Yes, United confirmed the ETC can be used to book multiple (ta && ta.queueForLoad ? Otherwise, they are not valid on flights operated by other airlines, including United marketed codeshare and Star Alliance flights. This is just one scoring method and a credit card issuer may use another method when considering your application. Future flight credits must be used by the person on the original ticket. Information provided on Forbes Advisor is for educational purposes only. Unfortunately, I havent had success redeeming future travel credits for revenue tickets online you can always give reservations a call at (800) 864-8331 to rebook if you receive an error, such as the one Ive repeatedly encountered below. June 30, 2022 . Travel certificates expire 12 months after the date of issuance. If you voluntarily cancel or change an eligible flight to a cheaper alternative, United will issue you a future flight credit. The agent will tell you they are sending an email with the electronic travel certificate. These instructions can help you apply your unused travel funds to a future flight. Unlike ETCs, future flight credits can be used to cover the cost of partner flights, even those without a United flight on the same itinerary, as long as those flights are available to book via United, either on Uniteds own website or by calling reservations at (800) 864-8331. (Enrollment required for select benefits.). Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105. Your first instinct may be to cancel and redeposit the award, for added flexibility, but if you had been able to lock in a lower-rate award with your original booking, it may be advantageous to call in and request an agents help in making the change. From here, youll want to select the Wallet dropdown: This will show you all the different methods you have available to pay for your United tickets. Swear. Future flight credits expire 12 months after the date theyre issued, so be sure to note the expiry date so you dont lose your funds. Tell them the amount of the credit showing in your account to convert. Electronic travel certificates. Valid only for purchases made for air travel, including the cost of the ticket, taxes, and surcharges. For most flights, future flight credit must be used within 12 months of the date that your original ticket was issued. Select the "Purchase" button to finish booking your flight. The ETC option was just recently added. Terms apply to the offers listed on this page. New information will be added as we receive it. A fee may apply for redemption via telephone. Confirm the due date on your voucher. First, make sure that the credit is still valid and hasnt expired. This is arecurring post, regularly updated withnew information. I'm in a similar boat to you - ours is on 26 May. What's with these screwy ticket prices? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106283069', '');}, 'log_autolink_impression');flight itinerary. How To Get and Check Your United Travel Credit Future flight credits are identified by the confirmation number of your original ticket, so keep that six-character identifier handy. Go to the Source. The promotion code and PIN must be presented at time of ticket purchase and expire one year from original date of issue, unless otherwise noted. Please let us know your opinion. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. We'd love to hear from you, please enter your comments. If United cancels even one flight in your itinerary, or changes the times of any flight, they are obligated to give you a full refund if you choose not to accept future flight credit. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. We were supposed to fly mid-March, and at that time you had to make some sort of decision before your original (ta && ta.queueForLoad ? Privacy Policy|Terms of Use But even if they say their policy is flight credit, you can remind them that DOT RULES say you can choose a refund instead. Update: was able to convert my FCC to ETC. Future flight credits are not transferable and can only be used for the person the future flight credit was issued to. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106239412', '');}, 'log_autolink_impression');Flight Credit. If you have credit with United Airlines, you may be wondering if you can use it to book a flight for someone else. In fact, to prevent someone from altering the name on a ticket, airlines need you to provide identifying information like your birthdate. You should definitely wait and keep an eye on your (ta && ta.queueForLoad ? Enrollment required. You can apply future flight credits towards travel on United, United Express and United partner-operated flights purchased on united.com or the United app. This post contains references to products from one or more of our advertisers. In some cases, United may be willing to offer you travel credits for future travel. You had to cancel a flight for a trip youd planned. United has eliminated change fees for most of its flights (excluding basic economy), including all those that originate in the U.S. United Airlines issues travel certificates if you voluntarily give up your seat on a flight or as a gesture of goodwill. Related: Heres what to do if you need to cancel your trip. If youre looking to use your United travel funds, You want a travel credit card that prioritizes whats important to you. Should I convert it now? Access to Travel Bank for Non-TrueBlue Members A tokenized email is used to provide passwords, and the link is only valid for 48 hours. Cost includes $12.95 plus applicable local sales tax. Enter your offer code, plus the PIN provided, in the "Promotions and certificates" field. Unfortunately, they cannot be combined with ETCs or future flight credits, and, since they offer the longest validity, Id use up any other credits before tapping your TravelBank. When you change your flight to a less expensive fare: and the new fare is cheaper than the previous one, the remaining funds will become a travel credit. Next to each credit, there will be a button that says Convert to Certificate. Click this button for the credit that you would like to convert. These credits can be used for up to a year after the original issue date of the ticket. In this case, youll receive future flight credit valid for later travel. Disclaimer: NerdWallet strives to keep its information accurate and up to date. I booked a flight on 2/13 for a 3/17 flight to Europe. (https://www.headforpoints.com/2021/02/07/should-you-accept-british-airways-future-travel-voucher/), eCredits (with 12 digit eCredit number and 9 digit redemption code) Note: depends on the type, we can only accept transferable eCredits please check here to confirm whether your eCredit is transferable: https://www.delta.com/edocs/redeem-documents, Travel Bank (attached to JetBlue account), Gift Cards (with 16 digit code and 4 digit PIN), LUV Vouchers (with 16 digit code and 4 digit PIN) Note: typically provided as compensation for delays or lost baggage, Cancellations can either be credited as a future flight credit OR an electronic travel certificate.. Unfortunately, the airlines website only seems to track a portion of a customers available ETCs I keep mine organized in a spreadsheet, and I recommend you do the same. Confirm the email address with the agent to make sure they have your most updated email address on file.5. If youve had to cancel or change a United Airlines flight or have experienced any United operational issues, youve likely received a United travel credit. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Many or all of the products featured here are from our partners who compensate us. The most convenient way to redeem your travel credit is online at united.com or via the United app. Here are our picks for the. Until recently, customers taking advantage of Uniteds free-change policy had been able to request an ETC when voluntarily canceling a flight. 3) The agent will tell you how much United credit is available to you. Heathrow connection time/British Airways vs American? When she's not flying, you'll usually find her in a Priority Pass lounge somewhere, sipping tea and cursing slow Wi-Fi. Certificates may not be redeemed through a travel agency. Travel certificates are redeemable toward transportation on any flight operated by United Airlines, Inc. or United Express. 1) Call 1-800-UNITED-1 or visit a United Airlines ticket counter. These have the same limitations as future flight credits. Using your credits is easy Step 1: Find your credits and view your credits in your MileagePlus account, or look them up below. Since you can book travel a year in advance, this book-by policy effectively gives you an extra year to fly with your travel certificate. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. The electronic travel certificate will arrive in 3 7 days in your email.6. Learn how you can earn points and redeem them for travel credit. However, the original recipient of a certificate may arrange travel for another person if done without selling or bartering the certificate. Since I'm not able to fly for a while (new baby coming), was wondering if I can just change it to a travel certificate so my family can use it.